Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Responsible for maintaining a secure environment for all associates and residents within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies. Assists manager and/or Executive Director with all security duties and issues.

• Assists supervisor in scheduling, hiring, and training security staff.

• Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out.

• Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates.

• Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night.

• Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.

• Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).

• Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate.

• Escorts residents and visitors to the parking lot during evening hours, as requested.

• May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing.

• Drives the bus or community vehicle as needed or as scheduled.

• Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed.

• Ensures that the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed.

• Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceHigh school diploma or General Education Diploma (GED) required; minimum of three years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special RequirementsFire Safety and Basic CPR/First Aid training. For positions that require travel between locations or the transportation of residents, associate must have a valid driver’s license.

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Occasional weekend, evening or night work if needed to ensure shift coverage.

• Use hands and fingers to handle or feel

• On-Call on an as needed basis

• Reach with hands and arms

• Possible exposure to communicable diseases and infections

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Exposure to latex

• Ability to lift: Up to 50 pounds

• Possible exposure to blood-borne pathogens

• Requires Travel: Occasionally

• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$15.66 - $19.57 / hour

Job LocationsUS-TX-Austin

CategoryCommunity Operations

Sub-CategorySafety & Security

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-249374

Location : NameBrookdale Westlake Hills

Location : Address1034 Liberty Park Drive

Location : LocationUS-TX-Austin

Work LocationOn-Site