Job Description

To carry out the on-site product inventory maintenance and optimization of the Supply Center and support eBusiness initiatives. The Sr Supply Center Specialists (Sr SCS) works closely with the account manager, and the Thermo Fisher Sales Team to carry out the Supply Center strategy, optimize the inventory, act as the main point of SCS Team contact for the customer, and ensure that the customer is maintained, in addition to providing additional guidance and support to the on site SCS team.

Location : Tarrytown, NY

Hours : Mon-Fri 9am-5pm

What will you do?

Working at Thermo Fishers’ largest volume and highest service level customer locations, the Sr SCS responsibilities include up-keeping inventory, product mix optimization, and facilitating a white-glove customer experience, to ensure Supply Center annual growth goals are met- as well as coordinating with the onsite SCS Team, and providing support, including:

• Ensure that customers have a positive experience by maintaining merchandising and branding standards, proper inventory quantity and product mix, and equipment condition.

• Facilitate an accurate mix of products in the Supply Center to match the regularly evolving needs of the customers, by adding and deleting products from stock lists, and supporting new product introductions

• Consult with the Supply Center team and sales account manager, to determine customer inventory requirements

• Analyze transaction reports to support sales' team initiatives

• Support eBusiness initiatives by sharing account specific knowledge and leveraging key account relationships

• Proactively seek feedback and look for opportunities to improve our business relationships both internally and externally

• Implement and assist with product shows, seminars, on-site promotions, and other on-site promotional events tied to Supply Center

• Ordering inventory (e.g. using the SCMS webpage or manual systems for collecting daily sign-out sheets or order forms, compiling a list of depleted inventory, placing orders to restock, and adding new products as needed)

• Rotating inventory to ensure “first-in, first-out” and minimal product expirations.

• May be required to complete other related tasks as the need arises, including training backfilled, or newly hired Supply Center Specialists

How will you get here?

* Must be Legally authorized to work in the United States without sponsorship.

Education:

HS Diploma or equivalent required

Bachelor’s degree preferred.

Experience:

2+ years of relevant experience in customer service, sales, research & development or other related field.

Knowledge, Skills, Abilities

• Is customer-centric and keenly aware of markets, trends and competitors

• Anticipates needs and problems while crafting solutions

• Demonstrates a “can do” demeanor

• Is innovative and never satisfied with the status quo

• Greets challenge and change as opportunity

• Has courage and confidence to try new things and learn from mistakes

• Inspires, motivates and collaborates with others

• Builds effective partnerships with customers and colleagues

Working Conditions:

• Tasks are performed during normal business hours to match delivery times and customer work schedules

• Daily car travel to and from account locations is required

• Is required to lift up to 50 lbs

• Walking/ standing for long periods of time while performing work duties

• Working safely with lab materials

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.

Competitive wages & Excellent benefits package

• Review our company’s Total Rewards (https://jobs.thermofisher.com/global/en/total-rewards)

• Medical, Dental, & Vision benefits-effective Day 1

• Paid Time Off & Holidays

• 401K Company Match up to 6%(after 1 year)

• Tuition Reimbursement – eligible after 90 days

• Employee Referral Bonus

• Employee Discount Program

• Recognition Program

• Charitable Gift Matching

• Company Paid Parental Leave

• We will provide the vital equipment for your role including: computer, monitor, keyboard, mouse, etc.

• We also provide any Personal Protective Equipment you may need including: lab coats, safety glasses, safety shoes, etc.

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation and Benefits

The hourly pay range estimated for this position based in New York is $25.12–$38.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.