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Uber Marketing Applied Scientist - CRM Measurement in San Francisco, California

About the Role

We're looking for an Applied Scientist to join the CRM Marketing Science team. In this role, you will be responsible for improving the way we test and measure the effectiveness of marketing communications via email, push, SMS, and in-app channels. Your research will advise best practices in the use of our channels to reach riders, drivers, eaters, couriers, and more!

Problems we're working on include:

  • What information or promotions do our users find the most engaging and compelling? How and when should we send these messages?

  • Do our marketing campaigns compete with one another for the attention of our audiences, and how can we adjudicate among them?

  • What is the cost to our business when a user unsubscribes from marketing communications?

What You'll Do

  • Design and analyze experiments on our email, push, and SMS campaigns to estimate the impact of our marketing comms - campaign-by-campaign and holistically - on user behavior, sentiment, and perceptions.

  • Support Uber's global teams of marketers by discovering and answering open questions about marketing efficiency.

  • Collaborate with applied scientists in the Paid Marketing and Marketplace teams to refine our statistical methods and disseminate best practices.

  • Partner with Product and Engineering teams to improve instrumentation and infrastructure for experimentation and measurement.

Basic Qualifications

  • PhD, MS, or Bachelor's degree in Statistics, Economics, Machine Learning, Operations Research, or other quantitative fields

  • Experience with experimental and observational analysis techniques

  • Strong problem-solving and analytical abilities

  • Proficiency with SQL and a programming language such as R or Python

Preferred Qualifications

  • Experience with solving quantitative problems in the marketing/AdTech space

  • Intellectual curiosity and an interest in applying/extending technical solutions in innovative ways

For New York, NY-based roles: The base salary range for this role is USD$149,000 per year - USD$165,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$149,000 per year - USD$165,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

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