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Gap Inc. Product Manager I in San Francisco, California

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

In this role you are responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products within the Browse Top of Funnel Domain supporting Desktop and Mobile Web applications. The Product Manager I will focus on delivering incremental value by driving product changes and working closely with a team of developers, UX designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.

What You'll Do

  • Gains a thorough understanding of customer needs, both existing and potential, and uses that knowledge to help deliver a best-in-class shopping experience across Gap, Banana Republic, Old Navy and Athleta.

  • Supports Sr Product Manager in cross-functional working teams to design, develop, and implement prioritized product roadmap.

  • Translates business goals and customer needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and any third-party partners.

  • Proactively seek input from stakeholders to align the roadmap against business and customer needs.

  • Forecast ROI, regularly report on product performance post launch, drive product adoption, and lead optimization plan.

  • Identifies goals, metrics, and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings.

  • Manages and grooms the product backlog; makes future decisions based on the value that will be delivered.

  • Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class.

  • Formulates, tests, and refines assumptions and hypotheses through user research and testing.

  • Creates, prioritizes, and accepts user stories; incorporate them into release planning.

  • Manage product lifecycles: continually evaluate product performance and key customer insights and ensure new product needs are identified far enough in advance to address needs before product obsolescence.

  • Communicate product information: including product roadmap, requirements, value proposition, and competitive information to stakeholders.

  • Provide regular updates to leaders and partners, sometimes catering the message depending on audience.

Who You Are

  • Demonstrated experience with modern software development product management practices and agile methodologies.

  • Experience working in a fast paced, fluid environment where priorities shift on a regular basis.

  • Able to recognize when and how to pivot with ease and effectively deliver.

  • Experience communicating with and influencing functional and technical team members at all levels in the organization.

  • Experience working as part of a collaborative, cross-functional, modern software design, and development team.

  • Demonstrated deep knowledge and understanding in a specific area of expertise including products.

  • Demonstrated attention to detail and ability to manage multiple tasks required.

  • Demonstrated analytical skills and ability to perform research and use the results of analysis to make effective strategic decisions.

  • Experience conducting competitive research and analysis.

  • Experience identifying goals, metrics, and analytics to measure product value.

  • Have an entrepreneurial spirit with a keen eye for identifying new market opportunities and transforming that into an actionable plan.

  • Thrive in ambiguity where the solution doesn't exist, and the problems aren't fully known.

  • Results driven candidate that can take an idea and develop a strong business case that will become the team's roadmap.

  • Knowledgeable in technology and enterprise software.

  • Building partnerships and working collaboratively with others to meet shared objectives.

  • Ability to work and lead across all parts of the organization.

  • Comfortable and experienced in presenting product vision/strategy to large and senior audiences.

  • 1-3 years of relevant work experience as a Product Manager in a modern software development-based enterprise company.

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

  • One of the most competitive Paid Time Off plans in the industry.*

  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*

  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*

  • Employee stock purchase plan.*

  • Medical, dental, vision and life insurance.*

  • See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $110,400 - $146,400 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US Candidates

Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

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