Overview Hours: Full-Time Days, 7:30am-4pm, Monday-Friday. no weekends or holidays! Location: Shea Medical Center, 9003 E. Shea Blvd, Scottsdale Excellent Communication and Computer Skills A Must! Knowledge of medical terminology or medical classes preferred Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth was ranked one of the "Top 150 Places To Work in Healthcare" by Becker's Hospital Review! As a member of the HonorHealth team, you will work collaboratively with other innovators working to advance our mission of #HonorAboveAll. Join us and be part of a team larger than the individual contributors, coming together to embody HonorHealth's iCare values: Innovation, Collaboration, Accountability, Respect, and Empathy. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary The ANATOMIC PATHOLOGY SUPPORT ASSISTANT is responsible for supporting the Anatomic Pathology department and Pathologists with clerical and ancillary duties. Is responsible for producing quality patient care through Laboratory Services to patients of all age groups. Maintains confidentiality in the handling of all laboratory data. Will act as "frontline" representative for the department and must maintain a polite and friendly disposition. Supports Anatomic Pathology by providing administrative operational functions including triaging and processing complex specimen orders in a timely manner with minimal guidance, assisting with the preparation of clinical reports, handles add on orders, and requests for additional materials to assure excellent quality and customer service. Handles routine telephone inquiries and messages courteously and efficiently. Refers other inquiries to appropriate person and follows through with requests, takes messages, transfers calls and/or investigates situations as needed. Maintenance of records and assistance with front office duties to include patient and provider interactions by phone and face to face, result retrieval, and coordination of samples/documents with pathologist and lab management. Handles special requests for reference lab testing and tracks the entire process including the request to outside facilities for materials through to the receipt of the results. Prepares materials for shipping to outside facilities and reference labs and unpacks the return of materials as well. Participates in managing archived slides/blocks including sending for long term storage and retrieval requests. Other duties as assigned Qualifications Education High School Diploma or GED Required Experience Excellent communication and computer skills Required 1 year Laboratory Experience Required