Career Opportunities: IS System Configuration Analyst II (24205) Requisition ID 24205 - Posted 04/12/2024 - CareOregon - Full Time - Permanent - Portland - Multi Location (10) Job Description Print Preview Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin. Job Title IS System Configuration Analyst II Exemption Status Exempt Department Operations Manager Title IS Development Manager Direct Reports n/a Requisition # 24205 Pay & Benefits Estimated hiring range $70,310 - $85,075 / year, 5% bonus target, Full benefits. www.careoregon.org/about-us/careers Job Summary This position is responsible for providing system configuration for the organization's managed care payment system (QNXT) and other core vendor developed systems at an intermediate level. Ensures system configuration consistency across all core applications, including technical scoping, configuration, testing, and implementation. Participates in the vendor management discipline, supporting long term vendor performance and strategy. Other core responsiblities include IS team and user collaboration, analysis, and documentation. Essential Responsibilities System Configuration Configure and perform daily software maintenance with some management oversight to support the efficient administration and data integrity of multiple systems: QNXT, including claims, utilization management, benefits, contracts, member, call tracking, fees and code modules Optum Claims Edit System TriZetto Enrollment Administration Manager CareOregon Connect provider and member web portal Cactus provider credentialing Claim Test Pro Participate in objective decision making to maintain data integrity, alignment and usability of applications for multiple departments across the organization in line with organizational objectives. Grow in identifying and articulating how the impact a configuration change has on upstream and downstream services and business workflows. Assist IS leadership in IS governance, demonstrating progress learning how to evaluate and monitor applications to ensure they align with and sustain the objectives of the organization. Participate in frontend and backend process testing and implementation of new software and software upgrades that supports the organization's strategic goals. Perform advanced quality assurance testing to validate configuration behavior against established baselines, in keeping with contract, regulations, and customer requirements. Develop and maintain appropriate configuration documentation related to configuration and processes; participate in developing policies and procedures. Collaborate with business teams to build accurate system process and training documentation for consistency with system configuration and workflows. Collaboration Collaborate with a variety of stakeholders with guidance from senior System Configuration Analysts or team manager. Serve as the point of escalation following the service desk for users experiencing software functionality issues. Assist operational departments with system functionality questions for current, new or emerging work. Assist users in submitting comprehensive development and Change Control Board requests. Assist software developers, production support, engineers and technicians with a variety of user, process and system needs, such as interpreting requirements for technical solutions and verifying deployed solutions meet the business need. Support internal and external auditors to provide system configuration information