• Coordinate and manage implementation and testing of programs and new systems

• Troubleshoot system issues and drive to resolution.

• Lead root cause analysis and resolution for complex problems.

• Lead simple to moderate complex sessions to analyze, diagnose, and resolve unpredictable and varied problems using a variety of methods, tools, and resources.

• Governance and maintenance of defined processes for designated area

• Work with technical counterparts to provide functional details of ask to deliver a technical solution.

• Miscellaneous tasks as assigned

Qualifications:

• A minimum of 5 years' progressive experience in a related field

• Proficient in the use of Microsoft Office software suite

• Oracle R12 and Oracle Fusion experience are preferred.

• Exposure to information technology industry is preferred

• Strong attention to detail and work ethic

• Demonstrate problem solving and analytical skills

• Personal time management skills and organization

• Ability to prioritize and perform work in required time frames

• Capacity to multi-task and adapt to change

• Ability to communicate effectively and in a timely manner

• A willingness to do whatever it takes to get the job done

• Proactive attitude and work ethic

• Must be a team player

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

• Additional Perks: Employee Assistance Program, Employee Discount Program and more!

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.