Did you know that Built Environment (BE) is one of UL's first business units created over a 100 years ago?

For the last 100+ years our BE teams have been supporting our customers in 4 main areas: Building & Construction, Fire Safety & Security, Building Quality & Compliance and Personal Protective Equipment.

Our BE Sales Process Support Team is focused on providing high level administrative assistance to our customers throughout the whole sales process cycle (from pre-sale to post-sale activities) while collaborating with our sales professionals in Europe.

For the first time ever in Poland, we are giving you a superb opportunity to join our wonderful BE team as a new Sales Process Support Specialist who will be located in Warsaw! Interested? Keep on reading!

• Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities.

• Coordinates pre- and post-sale actions to ensure customers are meeting certification requirements and product or service adoption timelines.

• Ensures that the follow-up with customer is scheduled and supports turning quotes into orders.

• Supports our sales professionals by performing (included but not limited to) admin-related tasks and collaborates with internal stakeholders to resolve customer inquiries.

• Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate.

• Based on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicable.

• Builds an internal UL problem-solving network and proactively engages other teams to anticipate problems, improve delivery, and develop solutions that improve the customer experience.

• Meets established timelines for pre-and post-sales activities presenting a strong customer focus and engagement.

#LI-ZK1

#LI-Hybrid

• High School diploma.

• Working experience in sales-related roles, preferably sales support and/or sales processes support.

• Very good level of English language.

• Strong knowledge of MS Office (Word, PowerPoint, Excel, Outlook), and Salesforce or other CRM software.

• Pro-active approach and ability to build and maintain relationships with stakeholders at all levels.

• Good sales and interpersonal skills and ability to find alternative solutions.

• A strong team player who is able to successfully collaborate with the team and stakeholders.

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.

We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.​ Our science is your advantage.

Mission: Working for a safer world

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.